Fraudulent debt collection by Dell Texas consumer law
Monday, Jun 9, 2014 by Phil Silberman, Attorney
“I bought a Dell computer on the internet and when it arrived at my house it was not configured the way that I wanted it. I called Dell to arrange to have it picked up by UPS. I was given a track number by UPS. I paid cash for this computer. I was given credit for the returned computer. For the past two years I have gotten calls at my job, at home from Dell’s financial dept saying that I owe for this computer and how they are going to tune me over to the credit bureau. I am sick of getting this calls. How can I sue these people???? I am fed up with this company.”
Once you tell Dell to stop calling you at home they by law must stop calling under the Texas Wrongful Debt Collection Act. If they persist in harassing you they may be liable for damages under that Act. I suggest you call Dell and first try to work things out. If that does not work, Dell may be liable for damages under the DTPA and the Wrongful Debt Collection Act.
Good Luck,
Phil Silberman, Attorney
